Opex AIO · Helpdesk
Tickets, KB, and SLAs for your support team
A mature helpdesk: shared inbox, knowledge base with AI answers, SLA policies, and workload views — multi-tenant from day one.
What's inside
Shared inbox
Every customer conversation in one queue, with assignment, priorities, and full history.
AI knowledge base
Draft answers from your own docs — grounded in the KB, reviewed by a human before it ships.
SLA policies
First-response and resolution targets per queue, with breach tracking built in.
One platform, every product you need.
Buy one product or five — same users, same customers, same projects. Add more anytime.
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